Privacy Policy

Last updated: March 19, 2026

Carafe (“we,” “our,” or “us”) provides menu-scanning and wine-pairing features through the Carafe mobile app and related services. This Privacy Policy explains what information we collect, how we use it, how long we keep it, and the choices available to you.

1. Information We Collect

Account Information

If you create an account, we collect information such as your name, email address, and authentication data necessary to sign you in and maintain your session. If a build offers optional social sign-in and you choose to use it, we may also receive the basic profile information provided by that identity provider.

Menu Photos And Scan Inputs

When you scan a restaurant menu or import menu photos, we process menu images and related file metadata to extract dishes, wines, prices, and pairing-relevant context.

Extracted And Edited Menu Data

We store the structured data created from your scans and any edits you make, including restaurant name, dishes, wines, pairing selections, and pairing results.

Preferences, Ratings, And Feedback

If you provide them, we store preference and feedback data such as taste preferences, dietary preferences, budget preferences, meal ratings, written notes, and feedback submissions.

Telemetry And Product Usage

We log limited product-usage events tied to your account and sessions, such as session creation, upload progress, extraction events, review-screen interactions, pairing events, and related timestamps.

2. How We Use Information

  • To create and manage your account
  • To authenticate you and maintain your session
  • To process menu images and generate pairing recommendations
  • To save scan history and pairing history
  • To let you review, edit, and reuse menu data
  • To improve extraction quality and pairing quality
  • To investigate bugs, errors, abuse, and service issues
  • To respond to feedback and support requests
  • To comply with legal obligations

3. AI And Service Providers

We use backend infrastructure and service providers to operate Carafe. Based on the current implementation, these may include:

  • Convex for backend infrastructure, authentication integration, database operations, and storage workflows.
  • OpenRouter and model providers used through OpenRouterfor menu extraction and pairing generation.
  • Apple and Google platform services for App Store, TestFlight, Google Play distribution, and related platform services.

We share information with service providers only as needed to operate Carafe. We do not sell your personal information.

4. Photos And Retention

Menu photos uploaded for scanning are intended to be temporary.

  • By default, Carafe deletes menu photos after your session is processed.
  • Structured session metadata such as extracted dishes, wines, pairings, ratings, and account-linked history may remain until you delete your account or the data is otherwise removed.
  • If you explicitly choose to share images as part of feedback, those images may be kept longer to help improve extraction quality.

5. Account Deletion And Data Deletion

If you create an account, you can initiate deletion of your account from inside the app:

  • Profile
  • Privacy & data
  • Delete my account

Deleting your account is intended to remove your Carafe account and associated app data from our records, except where retention is legally required.

If you have a subscription through the Apple App Store or Google Play, deleting your Carafe account will not automatically cancel that store subscription. Subscription management remains available through the relevant store.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children

Carafe recommends alcoholic beverages and is not intended for anyone under the legal drinking age in their jurisdiction. We do not knowingly collect personal information from children in violation of applicable law.

8. International Transfers

Your information may be processed in countries other than your country of residence, depending on the infrastructure and service providers used to operate Carafe.

9. Your Choices

Depending on your location and applicable law, you may have rights to access, correct, or delete your information. You may also withdraw device permissions, such as camera or photo-library access, through your device settings.

For privacy-related requests not available directly in the app, contact hello@carafe.app.

10. Tracking And Advertising

Based on the current codebase, Carafe does not use third-party advertising SDKs and does not track you across other companies' apps or websites for advertising purposes.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and, where appropriate, provide additional notice.

12. Contact Us

If you have questions about this Privacy Policy, contact hello@carafe.app.